Thank you for visiting our website.Please look below for answers to frequent questions. If you don't see your issue addressed here, drop us a line for personalized help.

What are your business hours?
How will you ship my order?
Can I get a sample?
How do you handle international shipments?
Can I get a special mesh not listed on your website?
Can I get a formal quotation?
Mission Statement
Quality Policy
Pricing Policy
Payment Policy
Limitation of Liability Policy
Can I receive a catalog?
Quantity Variance Policy on custom parts
Force Majeure Policy
Legal Disclaimer

Back to Top

What are your business hours?

Normal business hours are 8:00 AM to 5:00 PM Central Time Monday through Friday.

How will you ship my order?

We will choose the best carrier based upon the weight, the urgency, product and destination. We will certainly satisfy your requirement if you specify a carrier.

Can I get a sample?

We will provide samples for your testing and inspection for FREE. You only need to pay for the shipping and handling charges.

How do you handle international shipments?

We ship internationally on a regular basis.

Pricing: Prices are FOB Tianjin China or CIF or CFR to port of destination

Terms: Payments must be made in USD in advance unless other arrangements have been agreed upon. We can accept payment by Telegraphic Transfer or L/C.

Can I get a special mesh not listed on your website?

Absolutely, many items are available as a special order. These special orders would generally be subject to a minimum order of $500 US dollars.

Please contact us with your special requirements

Back to Top

Can I get a formal quotation?

If it is needed, we can provide you with a formal quote by fax or email.

Mission Statement

As a value-oriented company, our central mission is to help increase your business��s bottom line by being your one-stop source for all your mesh related needs.

Quality Policy

In keeping with the philosophy that quality is an integral part of our business plan and structure, Jewel is religiously committed to supply product that meets or exceed customers' requirements and expectations.

Pricing Policy

As the price of the material is changing, if you want to get the price, pls ask any time.After sign the contract, the price should be locked..

Payment Policy

30% TT in advance, after receive the B/L copy to pay the balance by TT or LC.

Back to Top

Limitation of Liability Policy

If we sign the contract on CIF price, the limitation will be included.

Can I receive a catalog?

Jewel does not publish a paper catalog. Our website serves as our catalog.

Quantity Variance Policy on custom parts

Custom-made parts are subject to a +/- 10% quantity shipping variance unless otherwise arranged. Once custom-made discs are in process, they may not be canceled.

Force Majeure Policy

Jewel shall not be liable for any delay in or impairment of performance resulting in whole or in part from acts of God, labor disruptions, shortages, inability to procure product, supplies, energy, or raw materials, severe weather conditions, or any other circumstances or cause beyond the control of Jewel in the conduct of its business

Legal Disclaimer

The information and recommendations on this website are presented to you in good faith. This Information is believed to be correct, however, it may contain technical inaccuracies or typographical errors. We reserve the right to make changes, corrections and/or improvements to the Information, and to the products and programs described in such information, at any time without notice. Under no circumstances will Jewel Co. be responsible for damages of any nature whatsoever resulting from the use of or reliance upon this Information or any product referred to in this Information.